Corporate Social Responsibility (CSR) / Relations with Clients, Shareholders and Investors

Investor Communications

In addition to our regular general meeting of shareholders, we hold semi-annual briefings for institutional investors and financial analysts to explain our earnings reports. At these briefings, we make use of visual materials to explain reports, present forecasts and enhance understanding of Taiyo Nippon Sanso and its businesses. These materials are made available via our website.

In addition to posting up-to-date information in the IR section of our website, we respond to inquiries from analysts.

Improving IR Tools

We publish a full array of IR tools, including annual reports, business reports (full-term and interim results) and flash reports (quarterly results), all of which are published in full in the IR section of our website. Moving forward, we will step up efforts to ensure the timeliness and enhance the content of these and other IR tools.

Taiyo Nippon Sanso Major Club

In April 2005, we launched an official dealers' system, dubbed the Taiyo Nippon Sanso Major Club, with the aim of responding precisely and effectively to the needs of end users across Japan. In addition to providing official dealers ("partner companies") with competitive products, we leverage our position as a leading Asian-born supplier of industrial gases to provide a wide range of services, including domestic and overseas sales support, technical assistance and management consultation.

Centered on the Partners' Club and including two functional groupings, the LP Gas Club and the Medical Club, the Taiyo Nippon Sanso Major Club comprises a robust national network that is instrumental in ensuring our products are delivered safely and reliably to end users. For each of these smaller groupings, we offer seminars and training sessions on operational safety and other themes. Partner companies also continue to promote a variety of ongoing independent skill-building initiatives aimed at enhancing customer satisfaction and improving their own performance as responsible corporate citizens.

Taiyo Nippon Sanso Major Club dealers' system

LP Gas Club(Functional grouping) Partners' Club* Medical Club(Functional grouping) Established:Aprio 1,2005 Member companies:241(As of October 2011) Chairman:President of Taiyo Nippon Sanso Secretariat:Business Administration Division of Taiyo Nippon Sanso *The Partners' Club comprises seven geographic blocks:Tohoku, Kita-Kanto, Kanto, Chubu, Kansai, Chugoku/Shikoku and Kyushu.